Kanarra Falls Creek

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

There are a few steps you can take to handle returns and exchanges for art: Clearly communicate your return and exchange policies to your customers. This can help prevent misunderstandings and reduce the number of requests for returns or exchanges. If a customer wants to return or exchange a piece of art, ask them to provide a reason for the request. This will help you understand the problem and determine the best course of action. If the return or exchange is due to a mistake on your part (e.g., the wrong item was shipped), offer to cover the cost of shipping the item back to you and the cost of sending a replacement. If the return or exchange is due to a change of heart on the part of the customer, you can offer a store credit or a partial refund, but you are not required to do so. If you decide to accept a return or exchange, provide clear instructions to the customer on how to send the item back to you, and confirm receipt of the item when it arrives. If you decide not to accept a return or exchange, explain your decision to the customer and provide any relevant information or details that support your decision.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Archival materials are materials that are of high quality and are designed to last for a long time without fading, discoloring, or deteriorating. In the context of art, archival materials are typically used to create artwork or prints that are intended to be long-lasting and of high quality. Here are some examples of archival materials that may be used in the creation of artwork or prints: Inks: Archival inks are made with pigments that are resistant to fading and are designed to last for a long time without discoloring. Paper: Archival paper is made with high-quality fibers that are designed to resist fading and discoloration. It may also be acid-free and pH-neutral, which helps to prevent it from yellowing over time. Canvas: Archival canvas is made with high-quality fibers that are designed to resist fading and discoloration. It may also be primed with an archival-quality primer, which helps to protect the canvas and extend its lifespan. Other materials: Other archival materials that may be used in the creation of artwork or prints include archival-quality paints, adhesives, and protective coatings. It's important to note that not all materials used in the creation of artwork or prints are necessarily archival. It's always a good idea to check with the artist or manufacturer to learn more about the materials that were used in the creation of a particular piece of art. For more information on archival materials, you may want to check out the following resources: The Library of Congress has a helpful guide on archival materials that you can find here: https://www.loc.gov/preservation/resources/rbd/archivalmaterials/index.html The International Association of Fine Art Traditional Printmakers has a useful article on archival printing materials that you can find here: https://printmakers.org/useful-information/archival-printing-materials/ The National Archives has a helpful guide on choosing archival-quality materials that you can find here: https://www.archives.gov/preservation/products/materials.html

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